Refund policy

K94 Essentials Return & Refund Policy

We want you to have a great experience with K94 Fitness.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please provide:

  • Your order number
  • Photos or video showing the issue

We will review your request and provide a suitable solution.

Returns

Return requests are reviewed on a case-by-case basis.

Items must:

  • Be unused
  • Be in original condition
  • Include original packaging

Customers may be responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Approved refunds will be processed to the original payment method.

Refund processing time may vary depending on your payment provider.

Order Issues

If your package is delayed, lost, or has a delivery issue, please contact us and we will work with our shipping partners to resolve the issue.

Contact Us

For any questions about returns or refunds, please contact K94 Essentials.